Last updated: September 11, 2026

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These Terms & Conditions govern your use of the Sprinter City website and certain communications and services provided by Sprinter City LLC.

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By using this website, you agree to these Terms. Any vehicle repair, maintenance, estimate, warranty, or other service may also be subject to separate terms provided to you in connection with that service.

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1. Website Use

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This website provides information about Sprinter City and the automotive services we offer.

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You may use the website for lawful personal and informational purposes. You may not misuse the website, interfere with its operation, attempt unauthorized access, or use it for unlawful purposes.

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We may update or modify website content at any time.

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2. Service Information and Estimates

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Information about services, pricing, repairs, maintenance, or vehicle issues presented on this website is general in nature and does not constitute a binding estimate, diagnosis, warranty, or guarantee.

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Actual service requirements and pricing may depend on vehicle condition, diagnostic findings, parts availability, labor requirements, and other factors.

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Any confirmed estimate, repair authorization, warranty, or other service agreement will be governed by the applicable documents provided by Sprinter City.

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3. Appointments and Service Requests

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Submitting a form, starting a chat, sending a message, or requesting an appointment does not guarantee an appointment or service availability until confirmed by Sprinter City.

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We may use the contact information you provide to respond to your request, discuss your vehicle, schedule service, provide estimates, or communicate about services you have requested.

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4. SMS Messaging Terms

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Sprinter City offers SMS text messaging to customers who separately opt in to receive text messages from us.

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The Sprinter City SMS messaging program is intended only for individuals 18 years of age or older. By opting in to receive text messages, you confirm that you are at least 18 years old.

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By opting in, you agree to receive recurring text messages from Sprinter City at the mobile number you provide.

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Depending on the type of messages you have agreed to receive, messages may include:

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• Responses to inquiries and service requests

• Appointment confirmations and reminders

• Service and repair updates

• Estimate or authorization notifications

• Follow-up communications

• Promotional or marketing messages, where you have separately consented to receive them

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Message frequency varies based on your interactions with Sprinter City and the services you request.

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Message and data rates may apply.

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You may opt out at any time by replying STOP to any text message from Sprinter City. After opting out, you will no longer receive SMS messages from that messaging program unless you opt in again.

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For assistance, reply HELP, call us at 346-407-9684, or email service@sprinter-city.com.

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Wireless carriers are not liable for delayed or undelivered messages.

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Consent to receive marketing text messages is not a condition of purchasing goods or services from Sprinter City.

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Using our website, accepting these Terms, submitting a service request, or providing your phone number does not by itself constitute consent to receive marketing text messages. SMS consent is obtained separately.

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SMS consent and mobile phone information are not shared with third parties or affiliates. The only exception is service providers that support SMS delivery, which may process this information solely as necessary to provide messaging services on behalf of Sprinter City.

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5. Privacy

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Our collection and use of personal information are described in our Privacy Policy.

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The Privacy Policy explains the types of information we collect, how we use that information, and the choices available to you.

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6. Third-Party Services and Links

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Our website may use third-party services to support website functionality, communications, analytics, scheduling, and other business operations.

The website may also contain links to third-party websites or services. Sprinter City is not responsible for the content, availability, privacy practices, or security of websites operated by third parties.

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7. Intellectual Property

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Unless otherwise stated, the content of this website, including text, graphics, branding, photographs, and other materials, is owned by or licensed to Sprinter City.

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Website content may not be reproduced, distributed, modified, or used commercially without permission, except as permitted by applicable law.

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8. Disclaimer

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We make reasonable efforts to keep information on this website accurate and current, but we do not guarantee that all information will always be complete, accurate, or up to date.

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Website content should not be treated as a substitute for inspection or diagnosis of a particular vehicle.

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9. Limitation of Liability

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To the extent permitted by applicable law, Sprinter City is not responsible for indirect, incidental, special, or consequential losses arising solely from the use of, or inability to use, this website.

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Nothing in these Terms limits rights or remedies that cannot legally be limited.

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10. Changes to These Terms

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We may update these Terms from time to time to reflect changes to our website, services, communications practices, or legal obligations.

The date at the top of this page indicates when these Terms were most recently updated.

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11. Governing Law

These Terms are governed by the laws of the State of Texas, except where applicable law requires otherwise.

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12. Contact Us

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If you have questions about these Terms or our SMS messaging program, contact:

Sprinter City LLC
9814 Rock Pass Dr.
Houston , TX 77064
Phone: 346-407-9684
Email: service@sprinter-city.com